Terms of Service

1. Who we are

The rho.md cloud service ("the Service") is operated by Digital Factory Australia Pty Ltd ("we", "us"). The Service lets you store, share, and publish markdown documents at rho.md. By creating an account or using the Service you agree to these terms. You must be at least 13 years old (or the higher minimum age of your country) to hold an account.

2. Your content and your responsibility

You keep all rights to documents you upload. By uploading, you grant us the limited license needed to store, render, and deliver your documents to the readers you choose (unlisted links and their access lists) or to the public (publishing).

You warrant that you have the right to share everything you upload. When you publish a document to the public index you additionally attest that it is your original work or that you hold the necessary rights. You agree to indemnify us against claims arising from content you upload in breach of this warranty.

3. What you may not do

No unlawful content, no malware, no content that infringes others' rights, no abuse of the Service (scraping at scale, quota circumvention, attacks, or interfering with other users). We may remove content or suspend accounts that violate these terms. For repeated copyright infringement (three effective takedowns under our Copyright Policy) we terminate publishing rights and unpublish all public content of the account.

4. Free and paid tiers

Reading is free and requires no account. Free accounts can store documents and share unlisted links within the storage and document-count quotas shown in your console. The paid subscription (Rho Cloud Pro, USD $5/month) adds public publishing, sync, higher quotas, and private reading stats. We may adjust quotas over time; we will not reduce what an active paid account already stores.

5. Billing

Payments are processed by Stripe as Merchant of Record — your purchase, receipts, and applicable taxes are handled by Stripe, and we never see your card details. Subscriptions renew monthly until cancelled. You can cancel any time from your console; cancellation takes effect at the end of the paid period, and §7 describes exactly what happens to your content. Refunds are handled in line with Stripe's consumer terms and applicable consumer law.

6. Service quality

The Service is provided "as is" without warranties, and we aim for high availability but do not guarantee it. To the maximum extent permitted by law, our liability is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms excludes rights that cannot be excluded under applicable law, including the Australian Consumer Law.

7. Cancellation and your data

If your subscription ends: published documents revert to unlisted (existing links keep working), your author page goes dormant (handle reserved), and sync stops. Nothing on your devices is touched, and re-subscribing restores everything with one click. You can delete your cloud documents at any time, and you can request account deletion as described in our Privacy Policy.

8. Automated organization

We use automated processing (including machine learning) to organize public topics and to power discovery — for example grouping public tags into shared topics. This processing uses only public data and the signals described in the Privacy Policy, never the content of your local or unlisted documents.

9. Changes and termination

We may update these terms; material changes will be announced on the site or by email at least 14 days in advance, and continued use after the effective date constitutes acceptance. We may suspend or terminate accounts for serious or repeated violation of these terms; where reasonable we will warn you first.

10. Governing law and contact

These terms are governed by the laws of Victoria, Australia, and disputes are subject to the courts of Victoria — without limiting any mandatory consumer protections where you live. Contact: [email protected] — Digital Factory Australia Pty Ltd.